Shipping and Delivery Policy
This Shipping and Delivery Policy applies to all purchases made on ConvertedSales.com, operated by Webofia. Since ConvertedSales provides a Software-as-a-Service (SaaS) product, our services are delivered digitally and do not require physical shipping. This document outlines how our service access, activation, and delivery work.
Service Delivery
ConvertedSales provides a cloud-based social proof popup widget, which is delivered instantly via digital access. Upon successful payment, users will receive login credentials and access to their dashboard where they can configure and manage their subscription.
- Immediate Access: Once your payment is processed successfully, you will receive an email confirmation with details on how to access your account.
- Subscription Activation: Your subscription is activated immediately upon successful payment, and you can begin using the service without any delays.
- No Physical Shipping: Since our services are purely digital, there is no physical shipping involved. All service-related information and access credentials will be provided electronically.
Billing & Subscription Management
- Users can subscribe to our services on a monthly or yearly basis.
- The subscription remains active until canceled by the user.
- Any changes to billing details or subscription plans can be managed from the Billing section in your dashboard.
Refund & Cancellation Policy
As stated in our Refund Policy, payments made for subscriptions are non-refundable. Users can cancel their subscriptions at any time, and they will continue to have access to the service until the end of their billing cycle. For more details, please refer to our Refund Policy.
Technical Support & Assistance
- Our support team is available to assist with any issues related to service access or activation.
- If you do not receive your login credentials or face any issues in accessing your subscription, please contact us at support@convertedsales.com.
Service Availability & Downtime
We strive to maintain 99.9% uptime for our services. However, in rare cases of maintenance or technical issues, access to the service may be temporarily affected. We will notify users in advance for any scheduled maintenance to minimize disruptions.
Changes to Shipping & Delivery Policy
ConvertedSales reserves the right to modify this policy at any time. Any updates will be posted on our website, and we encourage users to review this page periodically.
For any further questions regarding our Shipping and Delivery Policy, please reach out to us at support@convertedsales.com.